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Dear Potential
Customer:
What is going through
your mind as you look over what a window cleaning service offers
you? I don't know for sure.
What I do know from
experience are concerns, kudos and comments that have been voiced
by customers over the last 15 years. Will addressing past feedback
hit the mark for you?
Again, I don't know
for sure. I'm going to take a chance that with my interaction/conversations
with hundreds of customers, and an on going desire to perfect my
trade -- I will connect.
There are a few
perfunctory questions that I will take care of right away:
- Insurance coverage:
liability and personal injury
- Free estimate:
in person, and often over-the-phone
works
- Area serviced:
Brattleboro, Vt. to Greater Nashua to MA border.
- Payment options:
checks, cash, no credit cards
- Year Round
service
Now I believe
there are only 3 major questions left:
1) Will
you do a quality job, worth the money I pay for it?
2) Will I be able to trust you?
3) Will you be careful in and around my house?
Here are my 3
answers:
1)
Yes. And to back my "Yes" up, it will be your
call: "You owe me nothing until you are 100% satisfied
with the results".
2) It's my goal first and for most is that you do trust
me, for without trust everything tends to break down. What I will
say to this is an "assumption" that every homeowner
and business owner I service will be a lifetime customer.
3) When it comes to the business of window cleaning, the
job of producing a clean window makes up about 50% of the job,
and the other 50% consists of not making a mess - leaving your
house in pristine condition. I am a fanatic regarding neatness;
I'll call it Respect. Respect for you, your possessions,
and the atmosphere of your house or business. As owner I
am on every job from start to finish.
Looking
forward to hearing from you,
~ Tom Harris
Great
Panes Window Cleaning ~ 614 Nashua St #134 ~ Milford, NH 03055
603-672-3209
www.greatpanesnh.com
 Email
Tom Harris
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